Essential Certifications and Licenses for Facility Management in the United Kingdom

This paper discusses the importance of self-certification versus outsourcing safety roles, presenting the benefits of direct certification as a cost-effective strategy. Through a structured approach to safety training, facility managers not only enhance their professional competency but also minimize risks associated with emergencies and compliance failures. The abstract concludes by emphasizing the indispensable nature of ongoing training and certification as a foundation for effective facility management.

Dr Francesco Dergano
6 min readMar 21, 2025

Being a facility manager involves much more than just overseeing operations. Your role carries a significant responsibility for the safety and well-being of everyone within the facility. Whether you’re managing a sports venue, office building, event space, or industrial site, meeting specific certification and training requirements is non-negotiable.

Fire Evacuation Procedures: A Fundamental Requirement

One of the most critical aspects of facility management is being prepared for fire emergencies. As a facility manager, you must be fully aware of the fire evacuation procedures and protocols relevant to your specific building and its usage. Regular drills, clear signage, and accessible exits are fundamental components of a robust fire safety plan. Additionally, staying updated with local regulations and fire safety standards ensures that your facility remains compliant.

Level 2 Award in Fire Safety (RQF)

Fire safety is paramount, especially in facilities that host large gatherings or handle hazardous materials. The Qualsafe Level 2 Award in Fire Safety (RQF) is designed for individuals responsible for fire safety procedures and risk management. This qualification includes:

• Understanding fire risks and hazards

• Implementing fire safety precautions

• Conducting fire risk assessments

• Using fire extinguishers correctly

• Implementing fire evacuation plans

Why It’s Important:

Fire emergencies can escalate rapidly, and without adequate training, facility managers may fail to implement proper safety measures. This certification ensures that the manager can assess fire risks, take preventive measures, and respond efficiently if a fire breaks out.

https://www.qualsafe.org/qualification/qualsafe-level-2-award-in-fire-safety-rqf/

First Aid at Work Certification: Be Ready to Respond

Accidents can happen at any time, and being prepared to respond is crucial. A First Aid at Work certification equips you with the skills to handle medical emergencies, including CPR, wound care, and dealing with unconscious individuals. In many workplaces, it is a legal requirement to have at least one certified first aider on-site. As a facility manager, having this qualification yourself demonstrates leadership and commitment to safety.

Level 3 Award in First Aid at Work (RQF)

One of the most critical aspects of facility management is being prepared for medical emergencies. The Level 3 Award in First Aid at Work (RQF) is a nationally recognized qualification that equips individuals with the knowledge and skills to respond to a range of medical situations. This certification covers essential topics such as:

• Cardiopulmonary resuscitation (CPR)

• Managing severe bleeding and shock

• Dealing with minor injuries and burns

• Recognizing and responding to medical emergencies (e.g., heart attacks, strokes)

• Conducting primary and secondary assessments

Why It’s Important:

Having this certification not only ensures compliance with workplace safety regulations but also prepares the facility manager or designated personnel to act promptly and effectively in emergency situations. This can make a critical difference in preventing fatalities or minimizing harm during incidents.

https://www.qualsafe.org/qualification/qualsafe-level-3-award-in-first-aid-at-work-rqf/

HACCP Certification: Vital for Kitchen and Food Handling Areas

If your facility includes a kitchen or food preparation area, HACCP (Hazard Analysis and Critical Control Points) certification is mandatory. This certification ensures that you understand how to identify potential hazards and implement preventive measures. Food safety is not just about hygiene; it is about safeguarding the health of every person consuming the products prepared on-site.

Level 3 Award in HACCP for Food Manufacturing (RQF)

If your facility involves food production or handling, the Level 3 Award in HACCP for Food Manufacturing is essential. HACCP (Hazard Analysis and Critical Control Points) is a globally recognized system designed to identify, evaluate, and control food safety hazards. This certification covers:

• Understanding HACCP principles and applications

• Designing and implementing HACCP plans

• Monitoring critical control points (CCPs)

• Documentation and record-keeping for food safety management

Why It’s Important:

Without HACCP certification, facilities that handle food products risk contamination, legal violations, and severe health implications. Adhering to HACCP protocols is not only a legal requirement but also a critical aspect of public health and safety.

https://www.qualsafe.org/qualification/qualsafe-level-3-award-in-haccp-for-food-manufacturing-rqf/

Workplace Safety Training: Navigating Hazardous Environments

In environments with high-risk factors – such as construction sites, chemical storage facilities, or heavy machinery zones – workplace safety training is essential. This training encompasses risk assessments, personal protective equipment (PPE) protocols, and hazard communication. Employees should be trained to identify potential dangers and respond appropriately, and it is your responsibility to oversee this training and ensure compliance.

Health, safety and environment (HS&E)

The CITB Health, Safety, and Environment Certification is crucial for those working in construction or industrial settings where hazards are prevalent. This certification helps in:

• Understanding health and safety regulations

• Conducting risk assessments

• Ensuring the proper use of Personal Protective Equipment (PPE)

• Maintaining safe working practices

Why It’s Important:

Accidents and injuries are common in high-risk environments, and facility managers must take every precaution to minimize hazards. This certification demonstrates a commitment to maintaining a safe working environment and helps ensure compliance with regulatory standards.

https://www.citb.co.uk/courses-and-qualifications/health-safety-and-environment-hse-test-and-cards/

Security Measures for Large or High-Risk Facilities

If your facility regularly accommodates more than 25 people or presents potential safety hazards, implementing robust security measures is not optional. Security certification, including crowd management and emergency response planning, is essential to mitigate risks associated with large gatherings or hazardous operations. Regular security audits and updated training ensure that your facility remains secure at all times.

Security Industry Authority (SIA) License: Door Supervisor and Security Guard

Maintaining a secure environment is vital for any facility, especially those with public access or high-risk areas. Hiring someone with an SIA License is often necessary. There are two main licenses relevant to facility management:

  • Door Supervisor License: Suitable for managing your door security.
  • Security Guard License: Appropriate for static guarding, patrolling, and monitoring premises.
  • CCTV License: The facility surveillance on camera.

Why It’s Important:

Security incidents can arise at any time, and having licensed professionals ensures that you comply with legal requirements while maintaining a secure environment. Employing certified security personnel mitigates risks associated with unauthorized access, theft, and public disturbances.

https://www.gov.uk/government/organisations/security-industry-authority

The Cost of Unpreparedness

Failing to meet these requirements can have serious consequences, from legal liabilities to catastrophic incidents. If you lack the necessary certifications, it is crucial to hire a certified professional to take on these responsibilities. However, investing in your own certification is often more cost-effective and beneficial in the long run. You not only save on hiring expenses but also enhance your professional value and capacity to manage critical situations personally.

As a facility manager, your primary goal should be to maintain a safe, secure, and well-managed environment. Prioritizing certifications and training is not just a professional obligation – it’s a commitment to the safety and well-being of everyone under your care. Invest in your own qualifications and ensure that your facility meets the highest standards of safety and compliance.

The Importance of Qualified Personnel

In the complex and demanding field of facility management, hiring the right people and acquiring the necessary certifications is crucial. When it comes to safety, cutting corners can result in catastrophic consequences – both legally and ethically. Facility managers must either hold these certifications themselves or hire individuals who are appropriately licensed and trained.

The Cost-Benefit of Self-Certification vs. Hiring Professionals

While hiring certified professionals might seem convenient, it is often more cost-effective for facility managers to obtain certifications themselves. Not only does this demonstrate leadership and commitment to safety, but it also reduces the long-term costs associated with outsourcing crucial roles.

However, in high-risk or specialized environments, combining personal certification with the hiring of licensed professionals ensures a comprehensive approach to safety and security. This hybrid model maximizes preparedness while minimizing liability.

Final Thoughts

Facility management is not just about keeping the building operational – it’s about ensuring the safety and well-being of everyone within it. Whether through personal certification or hiring qualified professionals, maintaining high standards of safety and security is non-negotiable. Prioritize these qualifications to meet legal obligations, enhance professional competence, and build a safer environment for all.

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Dr Francesco Dergano
Dr Francesco Dergano

Written by Dr Francesco Dergano

CEO of Skydatasol —Managing Principal of Kamiweb Project —Lead Research Manager and CISO of The National Security Framework—Full-Time Student in London

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